Troubleshooting
Performance is poor
Work through this in order, from the biggest win to the finest tuning.
1. Drop 4K. The most expensive setting for the smallest visual gain.
2. Enable DLSS. On an RTX card (2000 series or newer) the gain can be considerable. Pushed too far it produces visual artefacts: dial it back a notch if the image looks odd. Without DLSS, try FSR.
3. Everything to minimum, then climb back up. Set every option to its lowest, check things improve, then re-enable options one by one to find the expensive one.
4. Report it if nothing works.
I can't sign in
Signing in uses your user ID, not your email address.
If you've forgotten it, run a password reset: the email you receive contains your username.
If no email arrives at all, write to support@nogstudio.com.
I can't click in the interface
In game, right click toggles between camera control and HUD display. To click in the interface you need HUD display.
See Switching between building and playing.
I can't move an object in game
In play mode, only objects with the Grabbable option enabled can be picked up. That option is set in build mode, with the C key.
See Handling objects in play mode.
Loading a board takes a long time
A freeze of a few seconds when opening is a known behaviour, particularly on boards heavy with architecture.
In multiplayer, your map is transferred to each player: on a busy world, guests see elements missing until the transfer completes.
My save file is very large
Sculpting heavily inflates save files. For major relief changes, go back to your landforms and run another bake rather than sculpting.
Finding my universes
%LocalAppData%\Menyr\Saved\UniversesSince 0.8 each folder is named after the universe. In 0.7 and earlier it used a technical identifier (GUID).
Reporting a bug
- The built-in reporting feature, preferably
- The Menyr-Bug-Report repository on GitHub
Include the version number in your report.
The Menyr Discord is also a good place to check whether an issue is already known.